My Top 10 Communication Skills Books: How to Win Friends and Influence People by Dale Carnegie. A true classic on human behavior and psychology that’s withstood the test of time. There are no tricks or cheesy cliche’s is this book. He just shoots straight and gives you what you need to become an influencer through improving your communication skills Was your favorite book on communication skills listed here? There are so many great ones to choose! I sincerely hope you’re picking one each week from this series to continue your path of personal development. P.S. — If you enjoyed this post and think it would add value to others, please share it on Facebook and Twitter! P.P.S. — Stay tuned… Next week I’ll be sharing my top books on sales.
No matter how much you study, much of your success will come down to how well you communicate with others. Your communication skills at work or home have a deep effect on developing relationships, and also affect how people respond to you and how things get done. What is interpersonal communication? Interpersonal communication is a broad term that covers all types of communication between two or more people. Despite communication skills being “soft” skills, you can still improve them, you just might not know how to.
That’s where this post comes in. I’ve broken down the specific communication skills that will have the greatest effect on your life, along with how you can improve them.
Contents • • • • • • • • • • • • • • • • • • • • Why Communication Skills Are Critical To Success It’s nice to imagine a purely individual merit-based world, but the reality is that we depend on others, and your interpersonal communication skills will play a big part in how successful you are at building a business or moving up at work.
Your interpersonal communication skills will play a big part in how successful you are in business. You can either complain about this or accept it and make sure your skills are the best they can be. Since you’re reading this, I’m guessing you’re taking the latter approach. In this post, I’ve broken down the most important communication skills, how to develop them, as well as other factors that influence how effectively you communicate.
Essential Interpersonal Communication Skills Understand that communication doesn’t just mean speaking, it includes writing and other mediums, as well as nonverbal messages expressed through body language. There are dozens of interpersonal communication skills, but some are more important than others.
While we typically analyze interpersonal communication in workplace settings, it applies to all aspects of life outside of business as well. These are skills that allow you to be: persuasive, likable, a good team member or leader, and effective. Developing them will help you be more successful in business, but they also translate outside of work and will help improve your life. Below is a list of the most crucial interpersonal communication skills, although in no particular order.
For each, I’ve gone over why they are essential, and how you can improve them. 1. Listening When you first think about communication, you think about speaking. Nearly everyone does. But communication is a two-way street. Listening keeps others engaged in a conversation and helps you deliver a clearer message to them because you understand them better. Active Listening I’m sure you’ve heard about the importance of being an active listener. This means you should be more engaged when listening, and try to ask questions or reaffirm points made by the speaker.
But the general definition of active listening is missing a step. Mindfulness Research of college students in the found that mindfulness was a critical factor of active listening and empathy.
Mindfulness is the state of being engaged and present. If you’re not present and focused on a conversation, you can’t absorb everything. This includes both verbal and nonverbal messages. It’s easiest to think of mindfulness by thinking of its absence. Ever listen to someone and space out a bit? It’s hard to remember more than a few words, let alone their tone or facial expressions. This is the result of not being mindful. Being mindful requires effort, but it is a skill that can be improved.
Here is Brendon Burchard’s primer on mindfulness that will get you going: Being Mindful So while active listening is important, start with trying to be more mindful. In the following amusing video, Jeffrey Chand presents three key ways to improve your mindfulness: note distractions, notice the thoughts behind distractions, let go of distracting thoughts.
In addition to the ideas mentioned above, doing activities like yoga and meditation will help you be more mindful. Image Via by under . 2. Observing Non-Verbal Cues Nonverbal communication includes everything other than the words themselves: • Body posture and lean • Eye contact • Head movement • Arm and hand movement • Facial expressions In a , having better nonverbal communication skills resulted in greater patient satisfaction.
The results can be applied to any communication. The better your nonverbal skills, the more confident and happy people will be with you. Improving Your Nonverbal Communication So how do you improve nonverbal skills? This is one of the hardest skill sets to improve because most people don’t pay too much attention to it.
You can’t improve until you know what you’re trying to achieve. That means the first step is to study people with great nonverbal skills.
If there are people in your life (at work or home) that you know have great nonverbal skills, start by paying more attention to the things they do, rather than the words they say. Nonverbal communication includes everything except the words you use — and it is as important as the words you use. They may even be able to give you some pointers if you ask them for help. Study the Pros If no one comes to mind, there are two great places to study nonverbal communication: TV shows and public speakers.
The best actors are incredibly expressive, with more than just their words. Pick any actor in a show (or movie) that you find yourself drawn to because of the way they communicate. Study their expressions, posture, and movements until you understand them. Then, try to replicate them and practice in front of a mirror. Alternatively, head over to . The most popular speakers have great nonverbal skills.
A lot of the time you’ll find that you’re moved by the presentation, even if they haven’t said anything particularly meaningful.
Study the nonverbal cues they use and implement them in your own life. 3. Delivering Messages With Clarity What you have to say doesn’t matter if no one understands it.
This is where clarity comes in. There are two ways clarity can be important in communication. First, clarity matters when it comes to the words you use to deliver your message. Don’t hide what you can offer or what you need behind complicated sentences. Choose words that are easy to understand and remove unnecessary explanations.
Doing this will distill your message and make it easy to comprehend. What you have to say doesn’t matter if no one understands it. Using clear language applies to both voice and text communication. How do you improve your language? Record yourself in a conversation and type up what you said, or find a few recent email messages.
Then paste the transcripts or messages in , which highlights words or sentences that may be unclear. Screenshot via . Edit those passages in the app until you’ve gotten rid of all red, yellow, and purple highlights. Then, read it out loud until it sounds natural. Do this on a regular basis for a few weeks, and you will see a significant improvement in your writing and begin to notice the filler words you use most often. The most common filler words are: • just • only • actually • really • basically • sort of Removing these words from your writing creates stronger sentences that are easier to comprehend.
Use the Active Tense! Avoid the passive tense when writing and speaking. The passive tense is when the subject of a sentence receives an action. For example: At dinner, the shrimp were eaten by Sarah. (Passive) Sarah ate the shrimp at dinner. (Active) Phrases that use an active voice are assertive and clear, making it easier for others to understand your message. Second, clarity can be affected by how you speak. As someone who grew up with a speech impediment, I’ve seen first-hand that people simply can’t understand you if you can’t enunciate well.
The same goes if you talk too fast, or too quietly. Use active verbs to make your communication more assertive and clear. This isn’t an issue for everyone, but you’ve likely been told if you have one of the above issues. The only way to get better at this is by practicing.
Record yourself speaking and play it back to yourself to see what it sounds like. Reading books out loud can give you extra practice with no added pressure from other people.
Tone and Tempo Some people sound angry or bored, even when they aren’t. It’s just their default tone that they either haven’t noticed, or been able to fix. The tempo (speed) of your speech can also influence the perception of your mood.
If a co-worker always seems angry or bored, you’re going to avoid talking and working with them when possible. Even if you don’t have a serious issue, start paying attention to your tone in workplace conversations.
If it’s anything other than a friendly, lively tone and tempo, ask yourself how others might perceive that. You don’t have to be peppy or happy 100% of the time, but you should have a pleasant tone most of the time. Everyone has the ability to sound happy and pleasant, but it’s not until you make it a habit that it will become your default state.
4. Empathic Understanding Empathy is needed to be persuasive, that’s why it’s arguably the most important skill for sales. Empathy is the process of understanding someone else’s viewpoint.
Once you understand what people like, dislike, enjoy, and are afraid of, it’s a lot easier to get them to take a certain action you want.
Empathy is arguably the most important skill for sales. Some use empathy to manipulate others, but most of us use empathy to learn and truly care about others. The good news is that almost everyone knows how to be empathetic; it’s a part of human nature. Improving Your Empathy Unfortunately, it’s not always practiced. It’s easy to get wrapped up in your own viewpoint, which can quickly become a habit that is hard to break out of.
Listen to Others There are a number of steps to improving your empathy. The first is something we’ve already discussed: . This includes both verbal and non-verbal communication. It is only by listening that we can gain enough information from others to understand what they are actually feeling.
Be Open to Other Perspectives Listening is not enough, however. You must be open to what the others are saying. This doesn’t mean that you must agree with it. But it does mean that you must accept that what others tell you is true — if only for themselves.
Apply Information to Your Life Once you understand what others are saying and what it says about how they think, you still need to take another step: learn how it affects them emotionally.
To do this, you need to see how you would be affected under the same circumstances. With the information you have acquired, put yourself in their shoes. This will allow you to better feel and think what they feel and think. Using Triggers to Practice Empathy Most people are not in the habit of practicing empathy. So it is helpful to set up a system that encourages you to do so.
One very helpful tool is to set up triggers. That could be a time of day, talking to a certain person, or an activity that you do every day. When that trigger occurs, focus on applying empathy to the last person you talked to. Over time, this will develop a habit and you will find yourself automatically being more empathetic.
5. Objective Perception Spending all day together with any group of people is going to result in some minor conflicts. Over time, grudges and biases can build up that lead to strenuous relationships. Empathy and friendliness are a great start to prevent these issues, but sometimes grudges develop from taking things too personally.
Image via . Someone being a little rude is often enough for a small grudge to form that develops into bigger conflicts later. The best way to prevent this is to stop it before it starts, by not taking small things as seriously and personally. But this is easier said than done. Luckily, there are a few excellent books that cover this exact topic. First, there’s — an old but classic book by Richard Carlson.
For a newer take, try instead. 6. Using Gratitude and Friendliness At its core, most interpersonal communication is about developing bonds and friendships. It’s the back and forth of doing nice things for each other, that builds a strong bond over time.
You do this through being friendly and thankful. The Ben Franklin Effect The is a psychological phenomenon that makes this easy. It essentially states: When someone does a favor for you, they will be more likely to do more favors for you. As a result of cognitive dissonance, the person doing the favor reasons that they would not have done a favor for you if they did not like you — even if that isn’t true. With gratitude, this effect becomes even more powerful.
We can take this one step further. that when someone does something nice for you, it reinforces the Ben Franklin effect. Essentially, it’s a back and forth of doing nice things for each other, that builds a strong bond over time. It can start with small things like lending pens or bringing coffee. If you want to develop more friendly relationships in the office, start by going out of your way to help someone: • Help them with a work-related problem • Bring in coffee or treats • Keep a snack bowl on your desk • Change the coffee when needed • Take one for the team if someone needs to stay late I’m not saying to become the office errand boy or girl, but if there’s someone who needs help, go out of your way to help them.
That will show you care about them and most people will return the favor. Clever Ways to Grow Communication Skills We’ve looked at many ways to grow communication skills so far, but here are a few ideas that are particularly actionable and non-obvious: 1. Check out a Toastmasters International Meeting Consider joining a local chapter of . This helps you to improve your communication and leadership skills. People think of Toastmasters as being all about public speaking, but it is much more than this.
The program is designed to help you communicate on all levels: from one-on-one to talking to a stadium filled with people. It also helps with different kinds of speaking: from storytelling to extemporaneous and prepared speeches. Toastmasters also helps you build leadership skills such as team management and organization. 2. Start Your Own Podcast . Listening to your episodes will help you notice filler words you use, how interesting your tone and tempo is, and help you learn to prepare for communication better.
It is also a good way to improve your writing because there is often a big difference between the way words sound inside your head and how they sound when spoken. 3. Learn Non-Verbal Communication Through Silent Observation Mute a TV show: if you’d like to learn to be more expressive, turn off the volume and just watch the faces and bodies of actors.
You may be surprised at how much of what is happening you can understand without words. By studying what you see, you will learn tricks of how to communicate beyond your words. 4. Journal With a Twist Journal every day with an emphasis on gratitude: write down the things you appreciate most about others during the day.
This will form a habit and help you show more gratitude. It will also make you a more interesting and empathic communicator. 5. Try an Improv Workshop Join an improv comedy class. They will teach you to be more expressive and creative, as well as cooperate with others. As a result, many businesses use improv classes to improve team communication and bonding.
Any kind of theatrical training would also help, but given the spontaneous nature of improv, it is probably the most helpful to those who want to increase their communication skills in everyday life. Frequently Asked Questions About Interpersonal Communication After all this, you might have a few short questions still in the back of your mind. Here are common questions that people often have about communication.
What Does “Soft Skills” Mean? Skills are usually divided into 2 categories: hard (sometimes called “technical”) and soft. Hard skills can be learned and mastered simply through reading, but don’t rely on communicating with others. Conversely, soft skills refer to those skills used to interact with other people. They are typically learned through observation and practice.
Is Taking an Interpersonal Communication Course Worth It? It can be, but it depends on the course. Most courses will cover what we’ve looked at in this post in greater detail. It may also help to be able to do practice exercises in-person. What’s the difference between emotional intelligence and interpersonal communication? Both emotional intelligence and interpersonal communication skills are needed for effective relationships with others, but they are not the exact same.
Emotional intelligence is a way to measure how well you can understand other people, while interpersonal communication skills mostly describe how you take that understanding and use it to communicate more effectively with others (although empathy is a part of both emotional intelligence and communication). Conclusion and General Resources Interpersonal communication is important for working with others, getting results, and having others want to recognize you for your work.
The tools that go into good interpersonal communication are normally called “soft skills” — things like active listening and empathy. So despite the term, soft skills can be challenging to learn.
But with effort, they can be mastered. In this article, we’ve focused on interpersonal communication at the micro-level — discussing these soft skills that are critical to being an effective communicator. But you never want to lose track of your ultimate goal of effective interpersonal communication. So I want to end with a few resources that look at this subject as a whole.
Videos Here are a few helpful videos. A great one is this talk by Stanford lecturer Matt Abrahams. In it, he breaks down communication into four steps: approach, audience, context, and structure. But you will be surprised how he uses these concepts: This VideoJug video discusses the three physical tools we all have for communicating: body, voice, and mind. And then it provides a simple tip for improving each: The following IBT video provides ten very useful tips on communicating more effectively in a business setting.
Some of it will be quite familiar based upon what we have discussed above but other things are more specific to a business environment and may not have occurred to you. A TEDx talk by Mark Bowden about nonverbal communication, The Importance Of Being Inauthentic may seem counterintuitive at first.
But Bowden shows how parts of effective communication require you to be “fake.” Books Given how many aspects of interpersonal communication there are, it is a subject that lends itself well to a book-length treatment. I’ve presented some of the best books available on this topic. • by Dale Carnegie — although not specifically about interpersonal communication, this classic book is largely about business communication and the skills necessary to connect with people.
• by Leil Lowndes — more than just tips, this book goes into great detail about accomplishing various tasks in conversation — including details of body language and tips for things like building a sense of community.
• by Anne Kreamer — the ultimate guide to dealing with the difficult subject of expressing emotion in in a work environment. • by Daniel Wendler — more or less a book-length version of this article, so if you would like to drill down into the concepts I’ve discussed here, this is the book for you. • Articles And here are a few online articles that you may find helpful: • : a guide to building an online presence, particularly important for freelancers and entrepreneurs.
• : inspirational quotes can give you motivation even during the toughest of times. • : these books will help you improve soft skills and specific business knowledge that’s useful for entrepreneurs. Moving Forward Improving your interpersonal communication skill is largely a matter of being able to break it down into more basic skills and trying to improve them.
That’s why I’ve focused so much on skills like active listening. By communicating with these skills in mind, you will be able to judge how your conversations go.
You will be able to pinpoint why a particular conversation went poorly or well. Now all you need to do is go out into the world and communicate. And have fun!
best dating communication skills books on interpersonal - Examples of Interpersonal Skills
Interpersonal Communication came to being when men began to exchange ideas and thoughts to one another. Interpersonal Communication is a kind of communication in which people communicate their feeling, ideas, emotions and information face to face to each other. It can be in verbal or non-verbal form. Interpersonal communication is not only about what is said and what is received but also about how it is said, how the body language used, and what was the facial expression.
In simple words the communication between two people is referred as Interpersonal communication. It is one of the basic means of communication. The Interpersonal communication skills can be improved by practice, Knowledge and feedback. The Interpersonal Communication takes place when two people are at same place and aware of each other’s presence, no matter how unintentional or unpremeditated it is. It may not be in the form of speech, it may be a gesture, an expression, the dress, or the body.
The essential factor is there should be a message and it should be send by the sender and it should be received by the receiver. There are certain elements involved in the process Interpersonal communication, they are as follows The Communicators The communicators refer to the sender and the receiver. The sender is the person who sends the message and receiver is the person who receives the message.
For the occurrence of Interpersonal communication there should be at least two individuals, one to send the message and other to receive the message. The Message It is the idea conveyed through speech, facial expression, body language, tone of voice, gestures and other verbal and non-verbal means. The non-verbal means have the ability to bear additional information such as the persons attitude and interests. Noise Noise refers to any sort of distortion causes to the message while it is sent.
The noise causes differences in what is received from what is sent. The background sound of a jet while talking is a kind of noise, the other kind of noise include the use of complicated jargon, inappropriate body language, inattention, disinterest, cultural differences, language difference etc… Feedback Feedback is the respond of the receiver, it comprises the message he sends back.
Feedback enables the sender to know how accurately the message is being received and how it is being interpreted. The feedback includes respond for the intentional as well as unintentional message. The feedback can be even in the form of a gesture. Context How the message is being interpreted is mostly depend on the context he receives the message.
The process of communication is influenced by the context it occurs. The emotional climate and expectations of the people, the place of occurrence, and social, political cultural and environmental conditions comprise context. Channel Channel is the means through which communication happen. The message is sent and received through the channel. It is also referred as the medium through which message transmitted. The speech and vision are the channels in a face to face communication whereas the cable or electromagnetic waves in a communication through telephone.
Example 1 Joe texts Rachel “I am throwing a party tonight, please come” when they were in class and Rachel replied texting “I am in”. Here Sender – Joe Receiver – Rachel Message – ‘I am throwing a party tonight’ Noise – All the barriers which occurred Feedback – ‘I am in’ Context – Class, emotional situation of Joe and Rachel Channel – Mobile phone.
Example 2 Sam was driving his car in 100 miles per hour, cop followed him, blows the siren but Sam was listening to music so he couldn’t hear. Then cop drove closer blows the siren, this time Sam listened and stopped his car. Here Sender – Cop Receiver – Sam Message – Siren Noise – Music Feedback – Sam stopped his car Context – Driving Car, Outdoor Channel – Speaker through which siren blows.
communication model has gone wider in scope from just the sender, receiver, channel, noise and feedback. The scope is now broad that it covers more scopes. The context of communication is the emotional feeling, climate conditions, location e.t.c. which has made the model of communication lucid and less esoteric.
Communication as we know is the process of encoding and deciphering of information. In other words, it is the creation of shared meaning either from a sender to a receiver or vise -versa. according to the axioms of communication, you cannot not communicate, that is what gave route to the emergency of interpersonal and intra personal communication.
Interpersonal communication is a communication between persons i.e. two people. it is one of the easiest form of communication which has affotiori existing for aeons and this genre of communication also oezile health communication which also can be done via interpersonal communication.
Interpersonal communication skills involve both personal as well as professional communication skills. These collections of abilities enable a person to interact optimistically and work efficiently with others. In a corporate environment, the need of developing interpersonal skills is very essential. Through this, the leaders come to know about how an employee can handle the organizational disputes in a constructive manner. In this article we focus on Simply and Effective ways to improve Interpersonal communication skills to interact optimistically, work efficiently with others at workplace The communication skills are needed to interact with one another that include both oral as well as the written communication skills.
These skills enable a person to share information, ideas, and feelings to transfer meaning among them. Whereas, the interpersonal communication skills are made to use when there are different priorities and expectations that further generate conflicts, misunderstandings and arguments.
For example, in a professional scenario, uncooperative behaviours like withholding the information or not meeting the requirements may generate some issues. To solve these issues, one needs to have . Interpersonal Communication Skills There must be a three tier communicational approach to inculcate the desired interpersonal communication skills. First, the Ethos, they make out for the ethics. These are the underlying sentiments that states the beliefs, customs, or practices of a person, group or society.
Second is the Pathos, which means empathy. The empathy stands for the feelings, or who is speaking to you. Next are the Logos, they mean the logics or the ways that we make into use while communicating or simply our presentation method. Some of the interpersonal skills that a person must possess include: Verbal Communication Clarity is the most important thing that is needed in the verbal communication.
For this, one should think efficiently and speak thoughtfully. In a verbal communication, when we are asked about something or when we have to give a response to something, then rather than just juggling out the answers, one must stay calm and in a , answer that very question. Non - Verbal Communication This section is often ignored. However, in the interpersonal skills, it is vital to be efficient non-verbally also. These skills include the standing posture, voice, gestures and most importantly the eye contact.
All this reveals about your attitude and the way you converse. A person having good non-verbal skills, can surely converse verbally more efficiently. Listening The communication loop is incomplete without the listening process. An can only be an effective communicator. In-fact, listening is such a bona-fide field, that it is included in the most popular theoretical theories too.
A person, who listens effectively to another person, knows even the minute details of the process. Thus, it becomes feasible for both the communicator as well as the listener to in a proper manner. It is a vital component of the interpersonal skills. Questioning Questioning is not merely a device for gaining information, but it also a great way to start a conversation. The more questions a person asks another, the more he will get to know about the topic.
Moreover, it is a . It shows the interest and can spontaneously draw someone’s attention to your desire to listen to them. Manners With good manners, interpersonal skills come on its own. In every sphere of life, it is necessary to show good manners. Just a little understanding of etiquettes and a heart thereby developing good communication skills.
The manner in which, a person interacts, to an extent tells us about the capability of the person. Problem Solving In today’s era, rarely a day goes without any problem. The person must be capable enough to solve problem in such a way that it does not cause any more chaos. Problem solving is a concrete area of interpersonal skills as they identify that how can one handle the problem and in what best possible way the issue can be tackled.
Social Awareness It is very important to be socially aware. When we are in a dedicated project, we often get involved into it so much that we neglect the other person’s social problems or issues. It is important too. Because only a person who has can bring up more opportunities. Self Management Self-management accounts to control over our emotions, that is needed in a situation where we have to keep these out and concentrate on what is going into action.
Some of the emotions that need to self-managed are anger, frustration, confusion etc. Accountability and Responsibility Responsibility and accountability go hand in hand. A person must be responsible enough to tackle any task or situation. Likewise, must be accountable for what the person has done or performed.
Like a conflict occurs, where you have done the mistake, then it is not important just to admit the mistake but also to give the reason and the way to tackle it soon. This makes a person with better interpersonal communication skills. Assertiveness This requires standing up for what you believe. The person needs to , still keeping in mind the other person’s needs also.
Developing this, gives good understanding that each person’s rights, wants and desires are as important as the other. The interpersonal skills of a person thus, tell a lot about him. A person who has good interpersonal skills follows certain principles that are of utmost concern in this regard. These principles include: Treat each other with respect Anyone would love to communicate with you if and only if you treat him or her with regard.
It can be achieved in a way that we just focus on the happier things, instead of complaining about others and wasting time as well as energy.
Do not interrupt one another To make our conversations more worthwhile and interesting, it is better to focus on what we say and the manner in which we are communicate things rather than giving attention to and interrupting them repeatedly. Have the right to pass It is not necessary always that we have to or we should do some work.
We must know that at times, when we are not capable to do we must pass it on to the other person who is much more effective in doing that task without any hesitation. Do not volunteer others Recognizing the importance of others is very much important.
The interpersonal communication skills have a vital principle that tells us how to treat others with equal importance and choose the language of their choice to communicate with them rather than our own choice. Speak only for ourselves We must make only the accurate statements in our conversation process, rather than thinking that we can speak for others too.
This saves us from the unnecessary resistance. Speak, but not for too long is important rather than taking a huge amount of time and giving a speech of what is not otherwise needed. This also makes the other person interested in our talk and hence he/she listens effectively. Challenge behaviour and not person One must not oppose the person directly for what he is saying but can talk about the topic that the person is conversing.
This makes an impression that person is not being offensive and have good interpersonal communication skills. Respect with confidence Means developing a feeling of trust, safety, and in some cases intimacy by valuing what is important to the other person. This shows person respects everyone and hence has better interpersonal skills. It is ok to make mistakes It is not always possible that one is right. One may make mistakes and that should be acceptable. It is only after making mistakes that a person learns to do better.
We are not robots who will perform everything accurate and perfect. These principles thus make a person efficient in the interpersonal skills. Tips to improve the Interpersonal Skills We communicate in order to be acquainted, share our emotion with others, share emotions, persuading others to understand our views or build relationships. The interpersonal communication skills, is the most important ingredient in any relationship be it personal, social or professional.
Better relations are nurtured by open, clear and sensitive communication. That is why its essential to have good interpersonal communication skills. Some of the ways to be good and improve the interpersonal skills include: Focus on the message Always think and plan before you speak. Decide the goal behind what you exactly want to deliver, which is to persuade, to inform, to direct or something else.
Have complete knowledge about the audience that is going to listen to your message. Be sure that the message is precise and concise. Moreover, your message must be delivered in a polite manner so that the people listening to your message do not get bored and offensive about what you are saying. Widen the listeners attention It is necessary to grab listener’s attention. These small things make bigger impact. Like, before giving a speech if one says that, “What I am about to say now, can save your life”.
Now, this will catch the listener’s attention and drive him towards you to know more about the topic. Another vital thing is, the person must deliver the topic keeping in mind the listener’s perspective. Penetrate the barriers Barriers to communication make the communication completely ineffective.
Like if, a person wants to tell the listeners about a major fire disaster that occurred last night. In addition, what he says is, “That a fire broke out, in the area last night.” However, it does not specify that there was a huge disaster. So instead of speaking like this, the person would have explained a bit in detail that would have given a clear picture of what has happened. These pose as barriers when the information speaker wants to convey does not reach the listeners the same way that it is needed to be.
Listen Actively Whether it is interpersonal communication or any other listening is the mainframe of all communication processes. People often confuse between hearing and listening. Hearing is something when a person hears what he is told to, but he is not sure that he has also understood it.
While, listening is something when a person listens and completely understands what was to be told. These were the key factors that a person must have to inculcate good interpersonal communication skills. Some other forms by which a person can improve in this area are like seeking out the opportunities to lead, which means finding different opportunities that will allow communicating more and making more decisions, which will enhance the skills. Another, a person can take up a speech course whereby he can build in confidence and side by side learns to communicate coherently.
Or a way out is to rehearse with some recording tool. By making a recording of what you spoke, lets you listen to yourself and identify the areas where you were wrong. Moreover, you can observe your body language, the voice of tone, and what other factors that cause you to communicate badly or inefficiently. An interesting option can be, to take up an acting class; this allows you to communicate with a large number of people from various backgrounds.
Because acting is one such field, that lets a person perform on the stage in a manner that is either appreciated or denied by the audience.
In addition, one must take it positively and try to improve on the areas of concern. Thus, improving on these areas can help us in developing our skills largely. The interpersonal skills hence, are the life skills that we use every day to communicate and interact with people in a way that is more effective.
SAGE102 - Experiential Learning: Interpersonal Communication Skills 1